ISO 21101 Safety Management System in Adventure Tourism
ISO 21101 Safety Management System in Adventure Tourism
Manage Risks. Protect Participants.
Does your adventure tourism business have a structured approach to managing safety? ISO 21101 provides a framework for an Adventure Tourism Safety Management System, helping organizations manage safety-related processes and continually improve their ability to provide safe adventure tourism activities. PT PCU INDONESIA (Control Union) can support an independent assessment of your management system against the applicable requirements.
What is ISO 21101?
ISO 21101 specifies requirements for a safety management system for organizations providing adventure tourism activities. It focuses on systematic safety management, including planning, operational controls, communication, emergency preparedness, and continual improvement.
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Safety policy, objectives, and management responsibilities
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Identification and management of activity-related risks
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Competence and responsibilities of personnel and activity leaders
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Operational planning and control for adventure tourism activities
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Participant information, communication, and safety requirements
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Emergency preparedness, incident response, monitoring, and improvement
Who Needs This Certification?
ISO 21101 is relevant to organizations providing adventure tourism activities, such as:
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Adventure tourism operators and activity providers
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Tour operators offering adventure-based experiences
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Outdoor recreation and expedition providers
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Organizations managing activities involving inherent operational risks
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Businesses seeking stronger safety assurance and customer confidence
Key Benefits of Certification
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Structured Safety Management
Establish a consistent framework for planning and controlling safety across adventure tourism activities.
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Risk & Incident Preparedness
Improve identification of hazards, risk controls, emergency preparedness, and response arrangements.
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Safety Transparency
Provide clearer safety information and demonstrate a systematic commitment to participant well-being.
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Operational Consistency
Define responsibilities, competence requirements, procedures, and controls for activity delivery.
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Credibility & Market Confidence
Strengthen trust among participants, partners, and stakeholders through a recognized safety management approach.
Verifikasi Sertifikat
Untuk melakukan verifikasi keaslian sertifikat ISO yang diterbitkan oleh Control Union Indonesia, silakan mengirimkan permintaan verifikasi melalui email ke managementsystemid@controlunion.com
How can we help you?
Are you looking for a certain service or do you have any questions about the certification program? Let us know. We are glad to help.